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How to request items

Guide to the quick way to request
- when you're looking for a specific item and are satisfied with the edition with the fastest delivery.
  1. click Select and order
  2. click Order next to the format you want - e.g. Book
  3. follow instructions in the pop-up window. It is easiest if you have already chosen favourite library and saved personal data in My account. Then you only have to focus on:
    • Is of no interest after - you may want to change date – click Next
    • click Order.

    It is much easier to make a request when you have a bibliotek.dk-login, you have saved one or more libraries and your personal data.
    Then the ordering process is very quick.
    To create a login: Click Login in the upper right corner, click New user and follow instructions.

    How to cancel a reservation
    • log in with your bibliotek.dk-login
    • click My Account - click Borrower status
    • check the reservation you want to cancel and hit Delete selected in the bottom of the page.
    If you cannot see any Borrower status: save your library and personal data. Not all libraries accept electronic cancelling - in that case contact your library.

    Guide to requesting one specific edition
    1. click the title in the record you may want to request
    2. scroll down to see different formats and perhaps a link Show all editions if there are more than one in the same format
    3. click the Order-button next to that specific edition you want
    4. follow instructions in the pop-up window
    5. finish by clicking Order.

    A small video with request tips (1:52 min. on YouTube - in Danish) .
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