Help
How to request items
Guide to the quick way to request
- when you're looking for a specific item and are satisfied with the edition with the fastest delivery.
- when you're looking for a specific item and are satisfied with the edition with the fastest delivery.
- click Select and order
- click Order next to the format you want - e.g. Book
- follow instructions in the pop-up window. It is easiest if you have already chosen favourite library and saved personal data in My account. Then you only have to focus on:
- Is of no interest after - you may want to change date – click Next
- click Order.
It is much easier to make a request when you have a bibliotek.dk-login, you have saved one or more libraries and your personal data.
Then the ordering process is very quick.
To create a login: Click Login in the upper right corner, click New user and follow instructions.
How to cancel a reservation
- log in with your bibliotek.dk-login
- click My Account - click Borrower status
- check the reservation you want to cancel and hit Delete selected in the bottom of the page.
Guide to requesting one specific edition
- click the title in the record you may want to request
- scroll down to see different formats and perhaps a link Show all editions if there are more than one in the same format
- click the Order-button next to that specific edition you want
- follow instructions in the pop-up window
- finish by clicking Order.
A small video with request tips (1:52 min. on YouTube - in Danish) .
English