Designing user experience : a guide to HCI, UX and Interaction Design (engelsk)

PART I: THE ESSENTIALS OF DESIGNING USER EXPERIENCE -- 1 An introduction to user experience; 2 PACT: a framework for UX; 3 The process of UX design; 4 Cross Channel UX; 5 Usability; 6 Experience design -- PART II: TECHNIQUES FOR DESIGNING INTERACTIVE SYSTEMS -- 7 Understanding; 8 Envisionment; 9 Design; 10 Evaluation; 11 Task analysis; 12 Visual interface design; 13 Multimodal interface design -- PART III: CONTEXTS FOR DESIGNING INTERACTIVE SYSTEMS -- 14 Designing apps and websites; 15 Social media; 16 Collaborative environments; 17 Agents and avatars; 18 Ubiquitous computing; 19 Mobile computing; 20 Wearable computing -- PART IV: FOUNDATIONS OF UX DESIGN -- 21 Memory and attention; 22 Affect; 23 Cognition and action; 24 Social interaction; 25 Perception and navigation