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Managing the unexpected : sustained performance in a complex world


Beskrivelse


Weick and Sutcliffe show executives and upper level managers the competencies their organizations need to develop in order to handle suprises and crises effectively and with a high degree of reliability without sacrificing speed.

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Seneste udgave,

Managing the unexpected: what business can learn from high-reliability organizations -- Expectations and mindfulness -- The three principles of anticipation -- Principles of containment -- Assessing your capabilities for resilient performance -- Organizational culture: institutionalizing mindfulness -- How to manage mindfully


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