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Bog, 1999
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Making a charge for library and information services
Sylvia P. Webb
Managing library automation
Robin T. Harbour
E-mail for librarians
Simon Pride
CD-ROMs : how to set up your work station
Phil Bradley
Strategic planning for library and information services
Sheila Corrall
Moving your library
Disaster planning for library and information services
John Ashman
Legal information : what it is and where to find it
Peter Clinch
Effective financial planning for library and information services
Duncan McKay
Installing a local area network
Lyn Robinson
Preparing a guide to your library and information service
Email for library and information service professionals
Information resources selection
Jill Lambert
Job descriptions for the information profession
Mary Casteleyn
Project management for library and information service professionals
Kirsten Black
Evaluation of library and information services
John Crawford
Developing a records management programme
Catherine E. Hare Hare
The Internet for library and information service professionals
Andy Dawson
How to market your library service effectively
Helen Coote
Legal liability for information provision
Mary Mowat
Researching for business : avoiding the "nice to know" trap
Trevor J. Webb
Copyright for library and information service professionals
Paul Pedley
Managing change in library and information services
Cathryn Gallacher
Assessing information needs : tools techniques and concepts for the Internet age
David Nicholas
Duncan J. McKay