"In a time where Evanescence's usual emotional touch could easily speak to feelings of isolation, fear, confusion, hopelessness, loss and fragility, The Bitter Truth gets on that frequency and interrupts it. It's not an album that lies and tells you everything is fine, but reminds that, even in the darkest points of life, things do and will get better. And in another 10 years if they haven't, Amy Lee will doubtless have a comforting, ambitious, emotionally articulate way to navigate that as well".